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News Archives - June 2007
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14-06-2007

Godin Guitars has recently become the official exclusive guitar sponsor of the John Lennon Educational Tour Bus, and brought on board some of its finest instruments. Some of these guitars include the Godin LGX-SA, XTSA, Multiac Nylon SA, Freeway SA, A5 SA fretless bass, Freeway 4 bass, the retro Godin Triumph, A8 Mandolin, LG EMG, and the Performer CW GT. The bus staff has created nicknames for some of the instruments: the A8 Mandolin is Napoleon, the Triumph Red Sparkle is The Diva, and the LGX-SA is Bubbles. For more information, visit www.jlsc.com.

14-06-2007

Godin Guitars has promoted Mario Biferali of the company’s Montreal headquarters.

14-06-2007

Dynacord has recently announced that its professional audio product line will no longer be distributed in Canada by Erikson Pro, a division of Jam Industries Ltd., which ends a successful partnership between the companies. Effective immediately, Bosch Communications Systems will now distribute Dynacord’s professional audio product line directly to its Canadian customers. All future Dynacord sales and technical inquiries can be directed to 952-887-7424, FAX 952-346-4990, frank.fabry@us.telex.com, www.boschcommunications.com.

14-06-2007

Today’s customer is more demanding than ever, and simply satisfying the customer’s needs does not guarantee a loyal following. As a retailer you need to exceed their expectations. Laurie Brown, Customer Service Expert, wrote a new article: Stop Satisfying Your Customers: Start Going Above and Beyond Their Expectations. In this article, she shows readers how to take their service to the next level. Tips that she shares include: make sure good basic service is being provided, before trying to go above and beyond; engage a customer in a discussion to learn what they need and want; make exceptional customer service unique for each client; and a few low cost examples of how to surprise and delight customers. Brown is an international speaker, trainer, and consultant. She is also the author of The Teleprompter Manual, for Executives, Politicians, Broadcasters, and Speakers. For more information, contact: PR/PR, 407-299-6128, prpro@prpr.net.

14-06-2007

Strings Across The Sky (SATS) was formed to resurrect the dying art of fiddling in northern Canada. Since its launch in 1988, 17 programs have ran in high arctic communities and over 300 violins have been donated to youth.



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